In warm water, dissolve sugar and coffee packet. Allow to cool in refrigerator. Add ice, milk, coffee, and ice cream in blender and process on high - you may have to stop periodically and stir as the mixture is cold and may not have enough liquid to keep it going. If a stronger coffee flavor is desired, you may add instant coffee granules to the warm(or hot) water. You can also experiment by varying the amounts of milk and ice cream. I plan to try different flavors by using a regular coffee packet and the flavored coffee creamers like hazelnut and others.