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    Frequently Asked Questions

    If you do not find the answer to your question here, please ask for help in our Contact Us link.

    Top FAQs

    Help, I forgot my password!

    Forgetting things happens to the best of us. Don't worry, you can reset your password.

    You will need to have access to the e-mail address you registered with. Think you might have registered under a different e-mail address, but aren't sure? Contact us with the e-mail addresses you might be registered under or your username and we will help sort it out.

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    How do I update my name/e-mail address/password?

    You can update your information with us on your Account Settings page. Choose the appropriate tab on the left part of the main settings page. Make your updates and don't forget to click "Save Changes"!

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    Do I have to have made a recipe to review it? If not, why not?

    No, we don't require that people prepare a recipe before reviewing it — this would be impossible to enforce. You may find a recipe that you've made before and want to review it here. We think it is great when folks mention whether they made this recipe or not, and anyone reading the review will use that information to decide how they treat the comments in the review. Above all, honesty is the most important quality we seek in reviews.

    Also, if you haven't made a recipe but just have a helpful suggestion, do not add a starred rating — just add comments. Usually these comments offer valuable suggestions or possible substitutions that we don't want other members to miss.

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    How do you calculate Nutritional Information on a recipe?

    To calculate the nutrition facts on recipes, Food.com uses the USDA nutritional information database, which classifies thousands of foods and gives their nutritional analysis.

    Nutritional totals are figured on a per-serving basis, including all foods in the ingredients list. We simply total the nutritional information for all foods in the ingredients of a recipe, and then divide by the number of servings it makes to arrive at the per-serving nutritional information. Please pay attention to what the serving size is that the Nutritional Facts are calculated on. If the person who posted the recipe does not provide servings information, the Nutritional Facts will be calculated for the whole recipe.

    Ingredient sizing can vary. Some recipes specify an ingredient size as simple "1 can," "1 package," etc. Obviously, the size of the can or package you use may differ from the size the recipe author used. We encourage recipe authors to explicitly specify the exact size, but not all have. In these cases, Food.com assumes a standard size for the ingredient (10 3/4 ounces for a can of soup, for example) and uses this size to compute nutritional data.

    Optional ingredients or ingredients without discrete measurements are not included in the nutritional information. When an ingredient in a recipe does not have an explicit measurement, we cannot calculate nutritional data for it. We don't know if "salt, to taste" or "sour cream, to taste" means a teaspoon, a tablespoon or a cup to you. Therefore, we omit these ingredients from the nutritional computation. Likewise, if the ingredient is marked "optional," it is not included in the nutritional information.

    Specialty ingredients or branded products may not be recognized. The USDA nutrition information may not be updated with details on a specific packaged product or a specialty or diet ingredient.

    Our nutritional information is approximate (just like everyone else's). The USDA database is not complete and serving size information for many recipes is unknown, which leads to incomplete nutritional data. If you notice that a recipe isn't formatted correctly and that is affecting the nutrition analysis, we encourage you to submit corrections or add information to the recipe. You can do this by clicking the "Submit a correction" link at the bottom of the steps on any recipe.

    Always consult a registered dietician or your physician before embarking on any diet plan which relies on these numbers and for any other dietary questions.

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    Why was a recipe marked as a duplicate and removed?

    We do not want duplicate recipes in our database. Duplicate recipes degrade our site's efficiency, annoy people searching for a recipe, and are unfair to the first person who posted a recipe.

    Before posting a new recipe or making a private recipe public, a member should perform a search to see if the recipe is already posted on Food.com. Mistakes happen sometimes and duplicates get through. You can notify us of potential duplicate recipes by clicking on the Contact Us link and we will evaluate the recipes.

    When a recipe is determined to be a duplicate, we remove it and redirect everyone to the primary recipe (usually the first one posted): (1) searches for the deleted recipe are automatically directed to the primary recipe; (2) cookbooks are updated to include the primary recipe; (3) any reviews and photos transfer to the primary recipe; (4) the person who posted the duplicate is notified.

    f yours is marked as a duplicate, we understand that the recipe might have sentimental value to you. If that is the case, we encourage you to post the recipe privately, so that you can privately store and print the recipe with your name and unique description.

    If you think your recipe was removed by mistake, use the Contact Us link and let us know why your recipe is not a duplicate, and we'll re-check your recipe.

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    How do I correct a recipe that's in the wrong category?

    Sometimes people select the wrong categories for their recipes when they submit them. If you find a recipe in an incorrect category or wish to add categories to a recipe, please submit a request in our Contact Us link. We will review your request and update the recipe as soon as possible.

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    How do I correct typos or errors in a recipe?

    We appreciate everyone's help in improving the recipes here. If the recipe has been published, click the "Submit a correction" link at the bottom of the recipe directions. If you spot a typo, missing ingredients or want to break up the steps listed, feel free to edit the recipe to make the change or add information. However, only the member who originally posted a recipe can make major updates to a recipe. Your suggested change won't show up immediately, but we will review the submitted corrections and update the recipe as soon as possible.

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    Formatting Guidelines for Submitting Recipes

    Our site understands just about every measurement and ingredient, but there are some things that will cause your recipe submission to not go through:

    1. Measurements and amounts must precede the ingredient.
      "1 cup sugar" NOT "sugar, 1 cup"
    2. Food products are sold in differently sized packages — cans, boxes, containers, etc. -- around the world. Ingredients MUST include the weight or volume size of the package.
      "1 (15 oz.) can tomatoes" NOT "1 small can tomatoes" or "1 can tomatoes"
    3. For this same reason, "cans" may not be used as measuring tools.
      NOT "1 can water"
    4. Any included "mix" must include all items necessary to make it (so a cake mix needs the water, oil, eggs, etc. listed, too)
      NOT "1 cake mix, prepared according to package"
    5. Only whole, decimal or fractional weight or volume measurements can be accepted. (see accepted measurements)
      NOT "1 handful basil" or "1 heaping cup flour" or "2 servings pasta" or "1 part oil, 1 part vinegar"
    6. Other recipes cannot be included as ingredients, unless they can be purchased at the store.
      "1 prepared pie crust (I recommend...)" NOT "1 recipe of My Eggs Benedict"
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    Have another question? Ask us in our Contact Us link.

    Is there something we should be answering here, but don't? Let us know in the Contact Us link.

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