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    You are in: Home / Community Forums / Customer Support / Recipe Entry Problem
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    Recipe Entry Problem

    twissis
    Fri Jul 12, 2013 3:49 pm
    Food.com Groupie
    I just rec'd a notice that a recipe I had entered for ZWT could not be published because there was a problem w/1 of the ingredients.

    The recipe was titled ... Cornbread Stuffing W/Shrimp & Andouille (Cajun/Creole ZWT-9)

    The ingredient was "accepted" when I entered the recipe (or so I thought). Now I'm prepared to fix it & hope it can be published in time for the recipe deadline tomorrow at 5 pm, but I can't seem to find the recipe for the edit. Where would the recipe be now? Can you help me pls so I can get the recipe published in time icon_question.gif
    :
    duonyte
    Fri Jul 12, 2013 4:04 pm
    Forum Host
    I think it might have to be reentered, see this earlier thread on the same issue, http://www.food.com/bb/viewtopic.zsp?t=394172 I'm not sure whether staff is still around.
    twissis
    Fri Jul 12, 2013 4:16 pm
    Food.com Groupie
    It turns out that most of the recipe was contained in the email I rec'd ... So I just copied that, reworked the rest again & re-entered the recipe. I've solved the problem, but now I just want to get it published.

    It's 4:15 EST time now. Any chance of getting it done icon_question.gif icon_question.gif ... Or maybe even tomorrow, altho it's the weekend icon_question.gif icon_question.gif
    duonyte
    Fri Jul 12, 2013 5:10 pm
    Forum Host
    I'm sorry, I just don't know - try contacting Kathy at Food.com - she is in a different time zone, might still be around, however, she works parttime.
    Cookgirl
    Sat Jul 13, 2013 11:59 am
    Forum Host
    Tip: when I've had problems adding an ingredient to a recipe that is in the process of being published or has published (with an ingredient missing), I submit a correction to the recipe introduction explaining the problem. For example: "Please note this recipe also requires 1 tablespoon of ingredient xyz.The food.com site does not recognize this ingredient. Recipe will be updated as soon as possible." <<--or something along those lines.

    That way you can cover all your bases until the problem is resolved.
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