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    You are in: Home / Community Forums / Customer Support / Is anyone else experiencing menu disfunction?
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    Is anyone else experiencing menu disfunction?

    Annacia
    Fri Jun 07, 2013 9:39 am
    Forum Host
    I use my menu function at least once a day to list and view all of my tags and recipes that I have agreed to make for games and events as well as a depository for recipes that I come across in my travels around the site that I want to try.

    For awhile now I can't reorder my categories (I always like to keep the game tags on top). Now for the last several days I can seldom move the recipes from one spot to where I want them. Either I can't move anything at all or I can move a grayed out version of what I want to move. Of course it doesn't hold and as soon as I close the menu it returns to where it was.

    One more thing that doesn't work anymore. icon_sad.gif
    Mary at Food.com
    Fri Jun 07, 2013 3:35 pm
    Food.com Staff
    Which menu specifically are you having issues with or is it all?
    Annacia
    Fri Jun 07, 2013 4:08 pm
    Forum Host
    Hi Mary

    It's happening with all of them. I thought it might have been because they have been in use for years with changes being made constantly so I made a new one "Tags To Make2" a couple of days ago. It is doing the same things as well.
    Mary at Food.com
    Sun Jun 09, 2013 11:51 am
    Food.com Staff
    Ok, I'll check it out and get back to you.
    Annacia
    Sun Jun 09, 2013 12:51 pm
    Forum Host
    Thanks Mary.

    I was able to move recipes this morning (sometimes I can and sometimes I can't) but the categories remain grayed out and don't stay where I put them.
    Mary at Food.com
    Tue Jun 11, 2013 11:41 am
    Food.com Staff
    Can you provide an example of what you are trying to do and unable to so I can troubleshoot?

    Also, what browser and version are you using?
    Mary at Food.com
    Tue Jun 11, 2013 11:47 am
    Food.com Staff
    The team is investigating. We will let you know as soon as we hear of a fix. We apologize for the inconvenience!
    Annacia
    Tue Jun 11, 2013 1:23 pm
    Forum Host
    I use the latest version of Firefox and on rare occasions IE 10. It does the same in both browsers.

    I would like to be able to move the categories: breakfast, lunch and so on and in my case Rookie, PRMR and the other games. I used to move them all the time to keep my most immediate tags on top so I don't forget or overlook them.

    The problem is that now when I choose Reorder Groups whatever group I want to move becomes greyed out as soon as I try to move it. I can move this, now shadow, group and save the move. It doesn't turn back to the right color and stay where I put it though. After saving the move when I leave the menu and come back it's back where it was before I moved it.

    My computer has very recently been Norton full scanned and aside from some tracking cookies is clean, my drivers are all up to date - even the bios was updated 4-6 weeks ago, the cache has been cleared and all the usual stuff done. This isn't a life or death thing but it's really annoying as I have been using the menu like this for years.

    Thanks for your help Mary
    Hugs
    Annacia
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