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    You are in: Home / Community Forums / Customer Support / Can Not Logging In
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    Can Not Logging In

    Wed Jun 05, 2013 2:18 pm
    Newbie "Fry Cook" Poster
    I have not been able to log into since last week. I have sent several emails requesting assistance, but have not had a single reply. icon_sad.gif

    I have created this account using my other email address so that I may ask for any assistance I can get for the account I've been uploading my recipes to.

    When I click on the sign in button at the top of the home page, I am directed to the log in screen. I complete the boxes and it swirls like it is processing, then takes me back to the home page. Once I'm at the home page again, I am not signed in but have the option to do so... It will do that over and over. I have cleaned my cookies and history and I also tried to log in from different computers. Nothing seems to work - I did see with this user account that I can search out my profile, so I think it is still there - I'm just not able to access it?

    Am I the only one having this issue? Is there anything that can be done so that I may access my account again? I would hate to loose all the recipes I have saved... and would like to use it today/tomorrow to make next weeks menu.

    The Chef Name I'm having issues with is: VAinTX

    Thanks to anyone who can offer any assistance!!!
    Mary at
    Thu Jun 06, 2013 12:40 am Staff
    Hi and welcome to the site! We apologize for the delay in getting back to you with a response. It appears your original account, VAinTX, was stuck on the backend. I've have knocked loose and you should be able to log in now. Please let us know if you continue to experience issues.
    Thu Jun 06, 2013 9:50 am Groupie
    I,m having exactly same problem
    Thu Jun 06, 2013 11:05 am
    Regular "Line Cook" Poster
    I do appear to be logged in now, and just in time for the tedious task of grocery list making too!!

    Thank you so much for your help, it is sincerely appreciated!!!
    Mary at
    Fri Jun 07, 2013 10:52 am Staff
    No problem, anytime. Would you like me to delete your duplicate account?
    Mary at
    Fri Jun 07, 2013 3:22 pm Staff
    SB6 wrote:
    I,m having exactly same problem

    Please try signing in again.
    Sun Jun 09, 2013 6:12 pm
    Regular "Line Cook" Poster
    Yes please!
    And thank you!!!
    Mary at
    Mon Jun 10, 2013 12:16 pm Staff
    Mon Jun 10, 2013 6:29 pm
    Newbie "Fry Cook" Poster
    Same problem. Can't login
    Mary at
    Mon Jun 10, 2013 11:06 pm Staff
    Please try again Indiana.
    Mon Jun 10, 2013 11:52 pm
    Newbie "Fry Cook" Poster
    Southern Rose
    Wed Jun 12, 2013 9:41 am Groupie
    I hope you are still checking this thread as I dont want to start another one on the same topic but I have had the same problem since last week. I can't sign in.
    Mary at
    Wed Jun 12, 2013 2:38 pm Staff
    Southern Rose wrote:
    I hope you are still checking this thread as I dont want to start another one on the same topic but I have had the same problem since last week. I can't sign in.

    No problem you should be good to go now!
    Southern Rose
    Wed Jun 12, 2013 8:53 pm Groupie
    I am, Mary, Thank you so very much.
    Stop sending e-mails when someone replies
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