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    You are in: Home / Community Forums / Customer Support / Recipe MIA Again!
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    Recipe MIA Again!

    Sat May 04, 2013 12:35 pm Groupie
    Once again I have submitted a recipe, received notification that it was published; again, there is neither a link to the recipe, nor a recipe number in my notification, and the recipe does not appear in my recipe list!
    Randy's Enchilada Sauce, submitted about 10:25 Mountain Time Saturday, May 4, email notification received at 10:29 am.
    Why does this happen?
    Mon May 06, 2013 10:07 am Groupie
    It's there today, so all is well. But I still have the question about why I'm getting bad notifications, no link, no recipe number, and it comes before the recipe is actually published?
    Mon May 06, 2013 10:20 am Groupie
    NO, it's not accessible. It's in my recipe list, but when I click on it I get an Oops message. Grrrrr.....
    Mary at
    Mon May 06, 2013 12:56 pm Staff
    Can you please provide a screenshot or copy of the notification? Is it sent to your email or zmail? More information would be helpful. Thank you!
    Mon May 06, 2013 1:01 pm Groupie
    Email, exactly like the last one. Nothing in the link.

    "Subject: Your recipe has been published

    Congratulations! Your recipe has been published on

    Title : Randy's Enchilada Sauce
    Description: Inspired by and adapted from a habanero salsa recipe by Roberto Santibanez. We used this for stacked mushroom and Swiss chard enchiladas with manchego and cheddar cheeses. Use 1/4 teaspoon ground cinnamon if canela is not available.

    You can view your recipe here:


    Thanks for making a better place!"
    Mary at
    Mon May 06, 2013 1:27 pm Staff
    Zeldaz, did this come to your personal e-mail address or your z-mail?
    Mon May 06, 2013 2:27 pm Groupie
    Regular e-mail, they always do. I never have received notification of publication in Z-mail.
    Mon May 06, 2013 6:11 pm Groupie
    Three hours after last check, it appears now. I sure hope these two times were just temporary glitches! Tune in tomorrow... icon_lol.gif
    Mary at
    Tue May 07, 2013 10:01 am Staff
    It seems to work that way sometimes, doesn't it? icon_smile.gif I went ahead and reported this to the team so they are aware of what happened, hopefully you are right and it's just a glitch. Thanks for letting us know!
    Thu May 09, 2013 8:52 pm Groupie
    Update: just posted a recipe and everything worked as it should!
    Mary at
    Fri May 10, 2013 4:08 pm Staff
    Yaaay, Great news! icon_smile.gif
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