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    You are in: Home / Community Forums / Customer Support / Saving recipes to cookbook
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    Saving recipes to cookbook

    Bonnie G #2
    Tue Apr 30, 2013 2:46 pm
    Food.com Groupie
    I don't know if this is a problem I'm having or a problem with the site but thought I'd ask. For the last week or more when I've tried to save a recipe to my cookbook nothing happens, no message, no delay, nothing. I'm using Firefox, is it my system or should I hold off as it's a site issue.
    duonyte
    Tue Apr 30, 2013 2:56 pm
    Forum Host
    I just tried in Firefox, and it's working correctly for me. I've had no trouble for the past week in saving recipes, although I cannot swear that I've saved them every day.

    Try clearing cache and cookies and restarting your browser, to see if that does not clear it up.
    duonyte
    Tue Apr 30, 2013 2:58 pm
    Forum Host
    I just saw the other thread - there havve been a number of issues with iPads, sorry, don't have one of those.
    Bonnie G #2
    Tue Apr 30, 2013 4:59 pm
    Food.com Groupie
    I've done that, and have the most current Firefox. I found another thread where someone else has reported it and says it started since he had the touch screen and now that I think about it - it's the same with me - ever since I upgraded to Windows 8. Hope this doesn't mean I won't be able to use this site icon_cry.gif
    Mary at Food.com
    Wed May 01, 2013 9:05 am
    Food.com Staff
    Would you mind clearing your cache and cookies and restarting your browser? Once that is done, try again to save a recipe and see if it works.
    Bonnie G #2
    Wed May 01, 2013 10:01 am
    Food.com Groupie
    Did that, at least I think I did I'm not very computer literate - but tried, still cannot save
    Mary at Food.com
    Wed May 01, 2013 10:27 am
    Food.com Staff
    Well, crud. I tested using Windows 8 and Firefox and it works for me! Hmmmm.

    Let's try re-installing Flash and Java and then restart your computer. Once back up, see if you can save a recipe. Make certain that pop-up blockers are not turned on.
    Bonnie G #2
    Wed May 01, 2013 1:41 pm
    Food.com Groupie
    Mary at Food.com wrote:
    Well, crud. I tested using Windows 8 and Firefox and it works for me! Hmmmm.

    Let's try re-installing Flash and Java and then restart your computer. Once back up, see if you can save a recipe. Make certain that pop-up blockers are not turned on.


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