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    You are in: Home / Community Forums / Customer Support / upload new photo for cookbook not working
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    upload new photo for cookbook not working

    Maito
    Tue Apr 02, 2013 1:28 am
    Food.com Groupie
    I tried making it public and it didn't work that way either. Not a super big deal, but once I uploaded a photo it is now stuck and I can't change it (clicking on the "upload new photo" button does nothing).
    Mary at Food.com
    Tue Apr 02, 2013 9:51 am
    Food.com Staff
    Try deleting your cache and cookies,shut your computer down and try again. Hopefully that will help. I don't show a photo from you on the back end waiting to be processed so you will need to upload again after deleting cache and cookies. Let us know if you continue to have problems.
    Maito
    Tue Apr 02, 2013 7:07 pm
    Food.com Groupie
    That didn't help, still won't do anything when I try the "upload photo" button for the cookbook, the bottom left corner says "error on the page" afterward. I could upload one to begin with, just not change it to a new one. I have IE8.
    Mary at Food.com
    Wed Apr 03, 2013 9:56 am
    Food.com Staff
    If you can tell us which one of your cookbooks you are trying to upload a new photo to, perhaps we can delete the old photo on this end and you can try again.
    Maito
    Wed Apr 03, 2013 10:13 pm
    Food.com Groupie
    http://www.food.com/cookbook/ground-meats-to-make-soon-659693

    But will the button not working also get fixed?
    Mary at Food.com
    Thu Apr 04, 2013 9:55 am
    Food.com Staff
    I was able to duplicate the problem on this end. I've turned this over to the team for a fix. Thanks for bringing this to our attention. I'll keep you updated!
    Mary at Food.com
    Thu Apr 04, 2013 10:46 am
    Food.com Staff
    The team has confirmed that this is definitely broken and a ticket has been turned in.
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