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    You are in: Home / Community Forums / Customer Support / Issues reported when submitting review
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    Issues reported when submitting review

    Peapo Queen
    Tue Mar 26, 2013 5:08 pm
    Newbie "Fry Cook" Poster
    Do you know how long it takes for a review to be posted? http://www.food.com/recipe/vegetarian-peapo-burger-5fix-497380

    I have gotten a few calls saying that they are having problems submitting a review for my recipe and they did not get the confirmation message that it would appear shortly.

    Read more at: http://www.food.com/bb/viewtopic.zsp?p=5865534#5865534&oc=linkback
    duonyte
    Tue Mar 26, 2013 5:43 pm
    Forum Host
    There are two reviews posted, one yesterday, one today, Are you expecting more?
    Peapo Queen
    Tue Mar 26, 2013 5:46 pm
    Newbie "Fry Cook" Poster
    yes, i got four emails that they put the review in, so I don't know??
    Just asking...new to the process...
    Thanks much!
    duonyte
    Tue Mar 26, 2013 6:02 pm
    Forum Host
    Reviews go through a review process before they are posted - if you got emails that say your recipe was reviewed, but nothing is showing up, it may be because the indexing is not done, or because it's a glitch. There is a sticky to report these labeled Recipe Page Errors.
    Peapo Queen
    Tue Mar 26, 2013 6:30 pm
    Newbie "Fry Cook" Poster
    No, I didn't get an email from food.com.
    But some people I know sent me an email to say that they reviewed the recipe and they hoped it posted. I'm not sure what happened.
    Anyway, all is well. I am just glad to participate with food.com!

    Thank you.
    Mary at Food.com
    Wed Mar 27, 2013 10:15 am
    Food.com Staff
    As of this morning, no Recipe Reviews are in the queue for this recipe. Does it appear that the reviews are showing up from who you were expecting?
    Peapo Queen
    Wed Mar 27, 2013 10:46 am
    Newbie "Fry Cook" Poster
    i would say yes at this point, I had other people who said they would but maybe they got busy or forgot. Thanks for the followup! Look forward to the next contest! I really enjoy the site!
    Mary at Food.com
    Thu Mar 28, 2013 11:30 am
    Food.com Staff
    FYI, all corrections, photos, recipes and reviews go through a submission queue for processing. Those are typically processed within 24-48 hours (possibly longer over the weekend or Holiday).
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