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    You are in: Home / Community Forums / Customer Support / Can't save a recipe to my cookbook
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    Can't save a recipe to my cookbook

    Go to page << Previous Page  1, 2
    htiffany
    Sat Mar 30, 2013 10:10 pm
    Newbie "Fry Cook" Poster
    I'm also using windows 8 on an acer aspire, and have updated my adobe flash. The site will not let me save recipes, shopping list, or add to cookbook. It refreshes the page like others have stated.
    gailanng
    Sun Mar 31, 2013 5:50 pm
    Food.com Groupie
    Same here. Yesterday it was working, today I can't save recipes to a cookbook. It jumps to the top of the page. I use IE8.
    Mary at Food.com
    Mon Apr 01, 2013 10:51 am
    Food.com Staff
    Chef #367752, please try deleting your cookies and cache, shut your computer down and try again. We hope this helps!
    merriv
    Wed Apr 10, 2013 2:38 pm
    Newbie "Fry Cook" Poster
    I previously posted my issues on Mar 19, and am still having the same problems. I have performed 'all' the suggestions submitted and more, but still having the same issues. I believe it is Firefox/Win8 related, as I have no problems using MS IE10. Problem is, Firefox is my preferred browser, so I have done extensive research on Firefox without success. If you have any other ideas, please continue to pass them along. Thx!
    Mary at Food.com
    Thu Apr 11, 2013 10:36 am
    Food.com Staff
    What version of Chrome are you using? Also, we support Flash Player 9 and above, and Java 6 and above. Please verify you have these. To check which version of Flash you have, please click on http://www.adobe.com/shockwave/welcome/. Under Adobe Flash Player, click on link to Test your Adobe Flash Player installation. If you do not currently have Flash downloaded on your computer, you may download it for free at the Adobe website, http://get2.adobe.com/flashplayer/. To verify your java version, please use the following link and click on the middle link asking Do I have Java. If you do not currently have Java downloaded on your computer, click on the red button for Free Java Download.

    http://www.java.com/en/download/installed.jsp
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