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    You are in: Home / Community Forums / Customer Support / Spinning Wheels, Difficulty Logging In & Out - Overall s
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    Spinning Wheels, Difficulty Logging In & Out - Overall s

    Nancy's Pantry
    Fri Feb 22, 2013 12:53 pm
    Food.com Groupie
    Hi Mary & Lisa,

    I'm having a number of issues with the site such as:

    difficulty logging out and back in so I can update tag games as a Host

    spinning wheels that never resolve or connect with a page

    keep getting site server failure notations


    Have these issues been reported to you and if so, is there a fix in process? It seems to be getting worse at this point vs. better.

    Just want to make you aware of these issues. It appears that other people are experiencing the same problems.

    Thanks,

    Nancy
    Mary at Food.com
    Mon Feb 25, 2013 9:42 am
    Food.com Staff
    We are aware there have been some site issues and the team has been diligently working to fix.
    Contest & Event Host
    Tue Mar 05, 2013 3:21 pm
    Food.com Groupie
    Mary at Food.com wrote:
    We are aware there have been some site issues and the team has been diligently working to fix.


    Hi Mary,

    I have to say that I am still having the same problems -- no change. I am having extreme difficulties logging in and out in order to update tags and games.

    I was just now logging in and now I have a message that it timed out. Unfortunately, I have to start all over again.

    Just wanted to let you know that there has been no improvement in these areas for me with regard to signing in and out. Is there anything that you can suggest?

    Thanks,

    Nancy
    Mary at Food.com
    Wed Mar 06, 2013 9:09 am
    Food.com Staff
    Have you tried clearing your cache and cookies and restarting your browser?

    Also, what version of Adobe Flash Player and Java do you have installed?
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