Site is very unstable

[Melanie D]

Why is this site so unstable lately? I've been getting 404 errors when I try to get detailed nutrition information on some recipes for weeks. Now I'm getting 404 errors when I try to get a recipe itself! There's not much point here if I can't access the recipes. And this was a recipe that was highlighted on your home page for goodness sake (it's happened with three recipes so far).

[Melanie D]

Also, at least once a day, it won't let me sign in. This has been going on for weeks, too. Highly irritating when I can't access my dinner plans and it's 7 PM.

[duonyte]

People are having different experiences There was a significant technical issue over the weekend that they are still working on. The nutritional analysis issue was reported a couple of weeks ago and no ETA.

I have not heard of any problems with signing in, though.

Some of the problems that cropped up over the weekend seem to be resolved. I know I myself have not run into the 404 problems since Monday, over the weekend it was bad. I am using IE8 and FF,

It would help if you would mention which browser/edition you are using. Not all browsers have the same issues.

[Melanie D]

FF 16.0.2

[Melanie D]

It's rare for me to be able to get detailed nutrition information these days. That is a problem for me because I am supposed to track a couple of things that aren't on the main ingredient graphic. Are you able to see the detailed nutrition? If so, could you please tell me the per serving details for calcium and iron for South Pacific Salmon?
Thanks

[duonyte]

No, as I said, this is a problem that popped up a couple of weeks ago and still is not fixed. I can only see nutritional info for my own recipes. i don't know if staff can see the nutritional information.

[Melanie D]

Are they even working on the nutritional analysis issue?

[DEEP]

duonyte wrote:
People are having different experiences There was a significant technical issue over the weekend that they are still working on. The nutritional analysis issue was reported a couple of weeks ago and no ETA.

I have not heard of any problems with signing in, though.

Some of the problems that cropped up over the weekend seem to be resolved. I know I myself have not run into the 404 problems since Monday, over the weekend it was bad. I am using IE8 and FF,

It would help if you would mention which browser/edition you are using. Not all browsers have the same issues.

Things seem to be back to normal for me....at least for the moment. Regarding the sign in issue, the only problem I have experienced is that the site prompts me to sign in, but I am already signed in. I know this because when I take my cursor to the "Talk & Tips" button, I get the drop-down, and can proceed with no problems. The next page will show that I am signed in. You may want to try that Melanie.

[Zeldaz]

Many links to recipes are not working, and the "Next" button for recipe pages is not working. A royal pia which is not improving at all . Firefox 18.0.2

[duonyte]

Zeldaz wrote:
Many links to recipes are not working, and the "Next" button for recipe pages is not working. A royal pia which is not improving at all . Firefox 18.0.2

This is the version of FF I use and my next button works. Very weird and hard to troubleshoot when it works for some but not all on the same platform.

[duonyte]

Melanie D wrote:
Are they even working on the nutritional analysis issue?

Yes.

[Mary at Food.com]

The site went down yesterday around 4:00 pm ET and was very slow for me around that time as well. Unfortunately, there are some bugs our team is still working on at this time. We apologize for any inconvenience and appreciate your patience!

[Melanie D]

I still can't get detailed nutrition information. 404

[Mary at Food.com]

Melanie, the detailed nutrition values is still a bug our team is working on, but it is on their radar. We do appreciate your patience!

[Melanie D]

Detailed nutrition is *still* not working. Why don't they just reset it to where it was before they performed the update or whatever they did? I hate feeling irritated every time I use this site and I need that information for health purposes. For some of us, it's not just a little thing that's just nice to have. It's very important information that we absolutely need.