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    You are in: Home / Community Forums / Customer Support / Back Button and Detailed Nutrition
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    Back Button and Detailed Nutrition

    BestFriendsStevie
    Sat Feb 16, 2013 9:32 am
    Semi-Experienced "Sous Chef" Poster
    In last 2 days, cannot use Back Arrow in food.com site to return to previous general listings [like Reviews]...also cannot access Detailed Nutrition info...and, before anyone asks, Yes, I AM signed in [all the time], have the latest browser and have run my very excellent antivirus software several times uder the Browser checkup and Windows sections, done what they suggested, and used the reverse previous changes, etc. etc. ad nauseum. Now that I look at these posts, I see there and numerous problems. This latest incarnation of 'Zaar has been a real stinkin' headace. Any ideas?
    Thanks, Stevie
    duonyte
    Sat Feb 16, 2013 11:06 am
    Forum Host
    The detailed nutritional analysis problem cropped up a couple of weeks ago. It's been reported but we have not heard on an ETA.

    I have had no problems using the back and forth for reviews, but that was yesterday. I will check and see if I am having problems also.

    It would help if you would report which browser/version you are using.
    duonyte
    Sat Feb 16, 2013 11:47 am
    Forum Host
    I went into reviews, opened a recipe, then clicked the back button and had no issues in FF, Chrome or IE8. Perhaps it was something intermittent?
    BestFriendsStevie
    Sun Feb 17, 2013 9:16 am
    Semi-Experienced "Sous Chef" Poster
    Thanks, but the problem persists. It's not intermittent, it's now 3+ days. I have IE8 and this is a 4 month old computer. Pretty much makes Zaar unusuable, except to search a specific recipe. I have no further ideas as I have done everything I know to do and it seems impossible to actually reach a tech at Zaar. Oh well, guess I'll just stop using this site. I've had lots of problems with it over time since the conversion to Boring.com LOL. If you come up with something, let me know if possible.
    TY, Stevie
    duonyte
    Sun Feb 17, 2013 9:31 am
    Forum Host
    Again I have IE8 and do not have that issue and have not had it at all. I am not technical staff, Mary will be back tomorrow, and she will ask whether your Java and Flash are updated. They should not be old versions with a 4 month old computer, but who knows. She may have other thoughts.
    BestFriendsStevie
    Sun Feb 17, 2013 9:44 am
    Semi-Experienced "Sous Chef" Poster
    Many thanks. Java and Flash are updated, as of last week...maybe that's the problem! One never knows with this endlessly complicated thing called a computer.
    Julie F
    Sun Feb 17, 2013 11:11 am
    Experienced "Head Chef" Poster
    I have been having this same problem for the past 2 days - in fact, cannot go back from this topic thread. I thought it was a problem with my computer but it seems to be only Food.com. I updated Flash this week too, so maybe that is the problem. It sure makes navigating this site difficult and frustrating!
    Chocolatl
    Sun Feb 17, 2013 2:44 pm
    Food.com Groupie
    On IE9, my back button is not working at all. Frustrating.

    Everything is updated.
    *Parsley*
    Sun Feb 17, 2013 10:40 pm
    Food.com Groupie
    Chocolatl wrote:
    On IE9, my back button is not working at all. Frustrating.

    Everything is updated.



    Not working for me either. icon_sad.gif
    BestFriendsStevie
    Mon Feb 18, 2013 6:39 am
    Semi-Experienced "Sous Chef" Poster
    This problem is ONLY on Food.com and is still persisting. Per Duonyte's mention, I REINSTALLED both Java and Flash Player yesterday and then, and for 4 or 5 tries, backbutton worked, then stopped, then I found that the Flash and Java downloads disappeared from my Download folder. I've had so many stupid problems with this site...

    Also, in the past I have complained that I cannot edit my profile and I cannot locate anything that enlarges this 8 point [or less? awful small and unreadable] font...
    Sandy One
    Mon Feb 18, 2013 8:17 am
    Food.com Groupie
    I am having the same problem of my "BACK" button not working when looking at recipes. This is very frustrating and it is only on the food.com site that I have this difficulty. [/b]
    Mary at Food.com
    Mon Feb 18, 2013 10:44 am
    Food.com Staff
    I'm not having any problems in IE8 or FF14. However, we just received a report that the site experienced some major technical problems over the weekend. The team is still working on some of those at this time. If you are still having trouble, please be patient and try again at a later time. We apologize for the inconvenience and hope to be back up and running normal soon!
    duonyte
    Mon Feb 18, 2013 11:42 am
    Forum Host
    BestFriendsStevie wrote:

    Also, in the past I have complained that I cannot edit my profile and I cannot locate anything that enlarges this 8 point [or less? awful small and unreadable] font...


    To change the font size on any page, just hold down the Ctrl key and then hit the "+" key until the font size is to your liking.

    You may need to make a separate thread about your problems with the profile - do you remember to click Save Changes? If so, then probably it would be best to start a new thread and to state what it is that is not changing for you. I don't mess with my profile so don't have any hints for that.
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