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    You are in: Home / Community Forums / Customer Support / My Profile
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    My Profile

    Mon Feb 04, 2013 2:46 pm Groupie
    I can't get my profile updated. It works when I do it but then I get an email that my update was not approved and it is gone.

    For example I put a banner up for one of the games I am playing. Another time I changed my location. Both were not approved.
    Mary at
    Mon Feb 04, 2013 2:59 pm Staff
    What was the reasoning within the email why it wasn't approved?
    Mon Feb 04, 2013 3:04 pm Groupie
    We appreciate your interest in Your profile could not be published because it did not upload completely. Please try again.

    You can update/customize your profile and personal information (username, email address, password, biographical details, etc.). Once signed in, you will see your username and icon in the top, right hand corner of the webpage. There is a down arrow to the right of your picture/icon, scroll over to get drop down to access your profile, settings, cookbooks, menus, shopping list, favorites and even to sign out. Select My Settings or can access through link below.

    Under this Settings area, please review the tabs listed on the left and select the appropriate one for what you need to do. Below is a list of what the settings tabs include:

    My Profile - for updating your biographical information and details you share on your public profile page My Account - for changing your account's email address and username My Picture - for adding/changing your profile image My Password - for changing your password My Notifications - for changing the email and Zmail messages you receive and subscribing/unsubscribing from our newsletter


    (Please do not reply; this email address is not monitored.)
    Mon Feb 04, 2013 3:07 pm Groupie
    And I tried about 4 times. As I said different changes.
    Mary at
    Tue Feb 05, 2013 9:32 am Staff
    When is the last time you got this message and I will be happy to take a look?
    Tue Feb 05, 2013 10:33 am Groupie
    Mary at
    Tue Feb 05, 2013 11:42 am Staff
    I found two Jan. 30 rejections for incomplete profile. From a moderators standpoint, your profile was showing up blank on the backend and therefore considered incomplete as they were unable to review. What are you trying to update specifically and I'll see if I can't troubleshoot and help? You can zmail me the information if you prefer.
    Wed Feb 06, 2013 8:16 am Groupie
    Stop sending e-mails when someone replies
    Add this to My Favorite Topics
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