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    You are in: Home / Community Forums / Customer Support / Scheduled Maintenance THURSDAY, January 31, 2013
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    Scheduled Maintenance THURSDAY, January 31, 2013

    Mary at Food.com
    Wed Jan 30, 2013 11:12 am
    Food.com Staff
    Maintenance Notification
    We're performing site maintenance on THURSDAY, January 31, 2013. If you stop by during the time outlined below, don't be alarmed if you see our curtain page or receive an unexpected error. Once we’re back online, be sure to clear your cache and cookies, and then sign in to Food.com again.

    Release Timing
    1:00 am – 4:00 am PST
    5:00 am – 8:00 am EST
    10:00 am - 1:00 pm GMT

    Quick Overview
    Since so many of you access Food.com from your smartphones (iPhone, Android, etc.), we're making it easy to enjoy Food.com's recipes from any device.

    Beginning Thursday, when you access a recipe page on Food.com from your mobile phone, you will see a different, more streamlined template. This is the first of the different parts of the site that we're making more mobile friendly. We will also begin rolling out mobile-friendly versions of other areas of the site over the next few months.



    Last edited by Mary at Food.com on Thu Mar 14, 2013 11:08 am, edited 1 time in total
    Retired Greyhound Mom
    Sun Feb 03, 2013 9:05 am
    Newbie "Fry Cook" Poster
    Since the maintenance was done, I can't access my private cookbooks. When I click on a new recipe to read it, the page layout is larger than my laptop screen. I can't read my favorites list because when it pops up, it is half off the viewing area of the screen. I have tried to hover over the blue rectangle by my name, but nothing happens. Please help.
    Kerfuffle-Upon-Wincle
    Sun Feb 03, 2013 9:48 am
    Food.com Groupie
    Retired Greyhound Mom wrote:
    Since the maintenance was done, I can't access my private cookbooks. When I click on a new recipe to read it, the page layout is larger than my laptop screen. I can't read my favorites list because when it pops up, it is half off the viewing area of the screen. I have tried to hover over the blue rectangle by my name, but nothing happens. Please help.


    Hit your CONTROL key and the MINUS (-) sign a couple of times to make the layout smaller on your screen. Hopefully then you'll be able to hover over the blue rectangle and see a box pop up with your cookbooks!
    Retired Greyhound Mom
    Sun Feb 03, 2013 10:54 am
    Newbie "Fry Cook" Poster
    Thanks, I am now able to access my favorites to save a recipe. I then view the cookbook and am able to see the recipes in that particular book, but I still can't access my cookbooks from the blue rectangle at the top. Any suggestions?
    duonyte
    Sun Feb 03, 2013 11:01 am
    Forum Host
    Did you clear cache and cookies? the maintenance had nothing to do with cookbooks. There may be some little glitch in your computer that is causing problems, and clearing cache and cookies often fixes those things.
    Mary at Food.com
    Mon Feb 04, 2013 11:02 am
    Food.com Staff
    Retired Greyhound Mom wrote:
    Thanks, I am now able to access my favorites to save a recipe. I then view the cookbook and am able to see the recipes in that particular book, but I still can't access my cookbooks from the blue rectangle at the top. Any suggestions?


    Can you access from the following link?

    http://www.food.com/mycookbook/
    Retired Greyhound Mom
    Tue Feb 05, 2013 6:22 am
    Newbie "Fry Cook" Poster
    It works! Thank you very much.
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