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    You are in: Home / Community Forums / Customer Support / Changes to my profile
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    Changes to my profile

    Go to page 1, 2  Next Page >>
    Herb Lady in Burt, MI
    Tue Nov 20, 2012 7:47 am
    Newbie "Fry Cook" Poster
    How do I change my profile information 'about me' portion? It's not letting me.
    Tue Nov 20, 2012 8:23 am
    Forum Host
    to change your profile, click My Settings. The screen that opens is your profile page content. Make the changes you want, then scroll down to the bottom of the screen and click the Save Changes tab.
    Tue Dec 04, 2012 10:42 am Groupie
    I am having problems changing my profile as well - it won't let me edit the contents on the about me section. Do i need to do anything special?? I have tried several ways to edit without success - won't even let me put the curson on the about me section TO make changes icon_sad.gif
    Tue Dec 04, 2012 1:37 pm
    Forum Host
    If you are getting to the screen on which you would make the changes, but cannot, then please let Mary know the browser and the OS you are using, and what happens when you try to make the changes - for example, cursor will not enter the field.

    If you have another browser on your computer, try using that one to see if you can make changes. I have four browsers on my laptop, and sometimes switching to another one helps pinpoint what the problem is, or whether it's general or limited.
    Wed Dec 05, 2012 10:11 am Groupie
    duonyte wrote:

    If you have another browser on your computer, try using that one to see if you can make changes. .

    The browser was absolutely right - thank you - all changed and good to go.
    mums the word
    Thu Dec 06, 2012 10:28 pm Groupie
    I am trying to load my photo to the profile page and it won't take. It says something like "processing" but it doesn't show up or let you save it.
    I was on Firefox then switched to Google but still no luck after changing browser. I have windows 7. Thanks!
    Mary at
    Fri Dec 07, 2012 11:44 am Staff
    Have you tried re-installing Adobe Flash Player and Java? That may actually do the trick!
    mums the word
    Sat Dec 08, 2012 10:42 am Groupie
    Hi Mary! I have done both, it still doesn't work. The icon "processing" just keeps spinning and spinning.

    The photo is an acceptable size. I never have trouble adding photos to a recipe (last time I did that was in November). I don't know what is wrong but I notice someone else has posted that they are having trouble too.
    Maybe it is a computer gremlin?
    Mary at
    Mon Dec 10, 2012 2:07 pm Staff
    mums the word, you know I have to ask but did you delete your cookies and cache and shut your computer down? If so, are you still having problems? What browser and version are you using?
    mums the word
    Mon Dec 10, 2012 3:57 pm Groupie
    Hi Mary, as I mentioned above I am using Windows 7 and have tried to load the photo on both Firefox and Google and it doesn't work. Cookies and cache are clean too.

    Here I finally get up the guts to post a photo of myself and can't do it for the life of me. Maybe no one is meant to see what I look like and I am to be an eternal mystery! Or maybe I am just being dramatic.

    Thanks for your anticipated advice! ( As I said before, I don't have trouble posting photos to recipes so I do know what I am doing - most days!) icon_wink.gif
    Mary at
    Tue Dec 11, 2012 10:26 am Staff
    Are you referring to Firefox and Google "Chrome"? If so, I will need to know what versions of both of them you are using.
    mums the word
    Tue Dec 11, 2012 7:56 pm Groupie
    Mary at wrote:
    Are you referring to Firefox and Google "Chrome"? If so, I will need to know what versions of both of them you are using.

    Yes, Firefox and Google Chrome but how do I know which version they are, where do I look?
    Mary at
    Wed Dec 12, 2012 10:43 am Staff
    To find out, click on Help from Toolbar and About for info.
    mums the word
    Wed Dec 12, 2012 8:41 pm Groupie
    Thanks Mary. Firefox Mozilla is version 17.0.1
    Google Chrome is
    Does that help you?
    Toni in Colorado
    Thu Dec 13, 2012 4:17 am Groupie
    I tried changing my profile and also had a problem. It let me type the new profile, but when I made a typo and wanted to correct it, I had to delete the whole thing and start over again. It would not let me click on the typo itself. I had this problem twice and finally gave up.
    Go to page 1, 2  Next Page >> Stop sending e-mails when someone replies
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