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    You are in: Home / Community Forums / Customer Support / Notificaions
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    Notificaions

    Go to page 1, 2  Next Page >>
    DoryJean54
    Sun Nov 18, 2012 10:03 pm
    Food.com Groupie
    Can you tell me why for the past 3 days Im not getting any notifications?
    TIA
    duonyte
    Sun Nov 18, 2012 10:30 pm
    Forum Host
    Mary will want to know what browser you are using, what is your ISP and which threads are you not getting notifications for. Also, have you checked your spam folder on your email. Some ISPs are aggressive about moving things into spam, even if you've been routinely receiving messages.
    DoryJean54
    Mon Nov 19, 2012 10:51 pm
    Food.com Groupie
    Still nothing, had to come to customer support for your message.
    Im using Microsoft Office Outlook.
    One of the threads is the What's for Dinner...
    Never had this problem before.
    duonyte
    Mon Nov 19, 2012 10:54 pm
    Forum Host
    ISP is your internet service provider - AOL? Yahoo? SBC?
    DoryJean54
    Tue Nov 20, 2012 12:59 am
    Food.com Groupie
    Cox is my provider.
    Still nothing...I looked in my spam folder, nothing there either.
    Mary at Food.com
    Tue Nov 20, 2012 10:24 am
    Food.com Staff
    Strange. I am receiving mine, but I have gmail. Please make sure you have editor@food.com added to your safe senders list.
    DoryJean54
    Tue Nov 20, 2012 8:22 pm
    Food.com Groupie
    Had to come in here again, still nothing.
    I will add that to the address book & see what happens.
    Thanks~
    This is the 1st. time this has ever happened.
    DoryJean54
    Tue Nov 20, 2012 8:28 pm
    Food.com Groupie
    I just went to my address book, had editor@recipezaar.com there & that always worked, but I added editor@food.com & will see what happens.
    I will let you know.
    DoryJean54
    Tue Nov 20, 2012 9:58 pm
    Food.com Groupie
    Still nothing....funny Im receiving the food.com newsletter, just no notices from the cafe.
    Mary at Food.com
    Wed Nov 21, 2012 9:23 am
    Food.com Staff
    Newsletters are delivered from a different email address and database than forum notifications. Please keep me posted on your status of receiving.

    Anyone else experiencing or have Cox as their provider?
    DoryJean54
    Wed Nov 21, 2012 8:26 pm
    Food.com Groupie
    Hi Mary, still nothing & I put the address in.
    Had to come in here after I checked all my email.
    DoryJean54
    Fri Nov 23, 2012 12:35 am
    Food.com Groupie
    Still no notices....
    DoryJean54
    Fri Nov 23, 2012 5:57 pm
    Food.com Groupie
    Still nothing!!! icon_mad.gif
    Wonder if it has anything to do with me changing my name??????
    Mary at Food.com
    Mon Nov 26, 2012 9:36 am
    Food.com Staff
    No, it wouldn't have anything to do with you changing your name. Sounds like your provider may be blocking our email as a bulk sender cause the notifications are going out. Please try reaching out to Cox regarding. If they can't help, we will try something else. We apologize for the inconvenience. In the interim, do you have alternate email you can use for this account?
    DoryJean54
    Thu Nov 29, 2012 1:09 am
    Food.com Groupie
    I even changed my name back & nothing!
    Please, what else can I do?
    Go to page 1, 2  Next Page >> E-mail me when someone replies to this
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