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Notificaions

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DoryJean54

Sun Nov 18, 2012 10:03 pm

Food.com Groupie

Can you tell me why for the past 3 days Im not getting any notifications?
TIA

duonyte

Sun Nov 18, 2012 10:30 pm

Forum Host

Mary will want to know what browser you are using, what is your ISP and which threads are you not getting notifications for. Also, have you checked your spam folder on your email. Some ISPs are aggressive about moving things into spam, even if you've been routinely receiving messages.

DoryJean54

Mon Nov 19, 2012 10:51 pm

Food.com Groupie

Still nothing, had to come to customer support for your message.
Im using Microsoft Office Outlook.
One of the threads is the What's for Dinner...
Never had this problem before.

duonyte

Mon Nov 19, 2012 10:54 pm

Forum Host

ISP is your internet service provider - AOL? Yahoo? SBC?

DoryJean54

Tue Nov 20, 2012 12:59 am

Food.com Groupie

Cox is my provider.
Still nothing...I looked in my spam folder, nothing there either.

Mary at Food.com

Tue Nov 20, 2012 10:24 am

Food.com Staff

Strange. I am receiving mine, but I have gmail. Please make sure you have editor@food.com added to your safe senders list.

DoryJean54

Tue Nov 20, 2012 8:22 pm

Food.com Groupie

Had to come in here again, still nothing.
I will add that to the address book & see what happens.
Thanks~
This is the 1st. time this has ever happened.

DoryJean54

Tue Nov 20, 2012 8:28 pm

Food.com Groupie

I just went to my address book, had editor@recipezaar.com there & that always worked, but I added editor@food.com & will see what happens.
I will let you know.

DoryJean54

Tue Nov 20, 2012 9:58 pm

Food.com Groupie

Still nothing....funny Im receiving the food.com newsletter, just no notices from the cafe.

Mary at Food.com

Wed Nov 21, 2012 9:23 am

Food.com Staff

Newsletters are delivered from a different email address and database than forum notifications. Please keep me posted on your status of receiving.

Anyone else experiencing or have Cox as their provider?

DoryJean54

Wed Nov 21, 2012 8:26 pm

Food.com Groupie

Hi Mary, still nothing & I put the address in.
Had to come in here after I checked all my email.

DoryJean54

Fri Nov 23, 2012 12:35 am

Food.com Groupie

Still no notices....

DoryJean54

Fri Nov 23, 2012 5:57 pm

Food.com Groupie

Still nothing!!!

Wonder if it has anything to do with me changing my name??????

Mary at Food.com

Mon Nov 26, 2012 9:36 am

Food.com Staff

No, it wouldn't have anything to do with you changing your name. Sounds like your provider may be blocking our email as a bulk sender cause the notifications are going out. Please try reaching out to Cox regarding. If they can't help, we will try something else. We apologize for the inconvenience. In the interim, do you have alternate email you can use for this account?