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    You are in: Home / Community Forums / Customer Support / Another Chefs recipe appearing in someone elses recipes
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    Another Chefs recipe appearing in someone elses recipes

    I'mPat
    Sat Oct 20, 2012 1:57 am
    Forum Host
    Went into katew recipes and in the search bar put meatballs and besides her recipes for meatballs also was listed Johnsonville Italian Meatballs by Johnsonville Sausage - is this happening because Johnsonville Sausage is an advertiser or is it a glitch?


    Pat
    Chocolatl
    Sat Oct 20, 2012 6:18 pm
    Food.com Groupie
    Sponsor or not, it shouldn't be happening. That's not one of her recipes.

    We were having problems with this with the All Players Cookbooks in Zaar World Tour.
    Zeldaz
    Sat Oct 20, 2012 7:41 pm
    Food.com Groupie
    Hmmm, it didn't show up when I tried it. Maybe it was just a glitch? Glitches like that we don't need.
    I'mPat
    Sat Oct 20, 2012 7:43 pm
    Forum Host
    I was doing my search in Firefox, don't know if that makes a difference!


    Pat
    Zeldaz
    Sat Oct 20, 2012 10:07 pm
    Food.com Groupie
    Me, too.
    Mary at Food.com
    Tue Oct 23, 2012 11:00 am
    Food.com Staff
    We are sorry these sponsor recipes are showing up in your results. The team is working on a fix, but it isn’t easy because the system can’t tell the difference between the various sets of results (members or cookbooks versus recipe results where these sponsor recipes should be). So, we need to teach it to tell the difference. This will take a little time, but we’ll figure out a solution – please bear with us while we do. Thanks for understanding!
    Chocolatl
    Wed Oct 24, 2012 9:45 pm
    Food.com Groupie
    I just hope it gets fixed before the next ZWT! icon_wink.gif
    I'mPat
    Wed Oct 24, 2012 10:18 pm
    Forum Host
    Hmm good point Chocolat! as I nearly tagged it as kate's recipe in Please Make My Recipe in the Aussie/Kiwi forum and it wasn't till I printed it out that I realized kate's name was not printed as the chef and I then triple checked in IE and FF to see if it was happening in both which it was so thought best to report it as I hadn't seen the problem before and don't know if it had been reported before or if it was something new.


    Pat
    Chocolatl
    Thu Oct 25, 2012 9:06 pm
    Food.com Groupie
    Somebody actually tagged and made one of the sponsored recipes in Round 2, not realizing it wasn't eligible. icon_sad.gif
    awalde
    Fri Oct 26, 2012 3:55 pm
    Food.com Groupie
    I've noticed the same. This sponsore recipe appears from time to time.
    Scrolling the threads down I reach not the end to send a reply of but the sponsors fist. I have to go "up" in order to reach the reply icon.
    I'mPat
    Mon Nov 26, 2012 7:43 am
    Forum Host
    It now seems we have a problem with someone elses reviews turning up in theirs as reported in the following thread (I Recommend)


    http://www.food.com/bb/viewtopic.zsp?p=5802736#5802736


    Pat
    Mary at Food.com
    Mon Nov 26, 2012 9:40 am
    Food.com Staff
    Thank you, Pat. I'll add this to the notes.
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