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    You are in: Home / Community Forums / Customer Support / Can't post recipes
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    Can't post recipes

    Go to page 1, 2  Next Page >>
    Wed Oct 03, 2012 10:31 am Groupie
    I've noticed in the last week or so, each recipe I posted I repeatedly ran into the same trouble. When I hit the "continue' and/or submit button, a blank white screen appeared. As it were, I would 'refresh' and that had brought me to the next step. Today, the same occurrence happens except now refreshing brings me back to the blank white screen never being able to move forward.

    As a side note, I, also, tried to finish an existing recipe that I had in my 'tracked submissions." Same goes no where.

    I need help. I can't post a recipe for the life of me.
    Mary at
    Wed Oct 03, 2012 10:34 am Staff
    That's no good. What browser and version are you using?
    Wed Oct 03, 2012 10:36 am Groupie
    I use IE9.
    Wed Oct 03, 2012 10:42 am Groupie
    I have been having the same trouble. Sometimes entering the same recipe 3 and 4 times.

    Today they just won't go.

    I have tried both internet explorer version 8.0.7601.17514 Cipher Strength: 256 bit Product ID 0037-OEM-9045073-77143 Update versions:0

    and Chrome version 22.0.1229.79 m which is up to date.

    Please let me know when this is fixed.

    When I enter after confirming I have done the search, it goes to a blank white page.
    Mary at
    Wed Oct 03, 2012 10:50 am Staff
    Thanks. I am going to troubleshoot and then will alert the team.
    Buster's friend
    Wed Oct 03, 2012 11:17 am Groupie
    I am experiencing the same PIA for the past 2 days. Go to submit a recipe & get a blank white screen... repeatedly. If one goes back a page, the screen is one to enter a recipe for submission - sans the recipe already entered. Gone, poof, plonk.

    Holidays are approaching - how about this problem goes away quickly. Using Firefox
    Mary at
    Wed Oct 03, 2012 11:28 am Staff
    I am experiencing the same. I have notified the team.
    Mary at
    Wed Oct 03, 2012 12:33 pm Staff
    I think we fixed it. Please try again.
    Wed Oct 03, 2012 12:52 pm Groupie
    It's working, thank you.
    Chef SuzyQ
    Sat Oct 06, 2012 3:12 pm
    Regular "Line Cook" Poster
    I'm experiencing the same problem, but it's happening today. I've tried Firefox and Chrome.
    Sat Oct 06, 2012 3:55 pm Groupie
    Me, too! Just wasted 20 minutes only to have it disappear when I clicked on "Continue". Firefox.
    Melanie D
    Sat Oct 06, 2012 7:41 pm Groupie
    It's not fixed. Firefox 15.0
    Sat Oct 06, 2012 7:56 pm Groupie
    And it's a holiday weekend, so there probably won't be any resolution until Tuesday. icon_sad.gif
    Hag chef
    Sat Oct 06, 2012 11:21 pm
    Semi-Experienced "Sous Chef" Poster
    definitely NOT fixed yet! I have tried on both firefox on my mac, and safari, on my iPad. Does not work.
    It would be nice to have this fixed Before thanksgiving! (in 2 days here in Canada)
    Sun Oct 07, 2012 12:31 pm
    Forum Host
    I just posted a recipe with no problems - perhaps this was a temporary glitch? I am using FF version 15.0
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