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    You are in: Home / Community Forums / Customer Support / Trouble Viewing My Cookbooks
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    Trouble Viewing My Cookbooks

    Nancy's Pantry
    Wed Jul 24, 2013 2:00 pm
    Food.com Groupie
    Hi Mary,

    I keep getting an "OOPS" message when I try to view my cookbooks.

    Thanks,


    Nancy icon_smile.gif
    Mary at Food.com
    Wed Jul 24, 2013 4:00 pm
    Food.com Staff
    Have you tried emptying your cache and deleting your cookies?
    Nancy's Pantry
    Fri Jul 26, 2013 9:36 am
    Food.com Groupie
    I have cleared both, but still cannot see my cookbooks.

    Hope you can clear this up asap as I need to review my cookbooks for ZWT.

    Thanks,


    Nancy icon_smile.gif
    Mary at Food.com
    Fri Jul 26, 2013 10:53 am
    Food.com Staff
    Strange. Not sure what is going on there, but I am having the team look into.
    Nancy's Pantry
    Fri Jul 26, 2013 1:09 pm
    Food.com Groupie
    Thanks so much. Just hope it gets cleared up quickly -- I really need to get into my cookbooks for ZWT.


    Nancy icon_smile.gif
    Nancy's Pantry
    Sat Jul 27, 2013 10:42 am
    Food.com Groupie
    Just checking back -- sorry to be a pest!

    Hope they aren't lost forever!

    Thanks,

    Nancy icon_smile.gif
    Mary at Food.com
    Mon Jul 29, 2013 11:25 am
    Food.com Staff
    No update yet, this is still being looked into. We are able to see the cookbooks fine, so trying to determine why you specifically are having trouble! Will reach out as soon as more info is available.
    Mary at Food.com
    Mon Jul 29, 2013 1:29 pm
    Food.com Staff
    Ok, go ahead and check again, you should be good to go!
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