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    You are in: Home / Community Forums / Customer Support / Drag and Drop not scrolling
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    Drag and Drop not scrolling

    billm001
    Fri Jul 12, 2013 3:21 pm
    Newbie "Fry Cook" Poster
    I want to drag and drop from my cookbook into meal planner. The prompt at the bottom of a handful of my listed recipes in the drag and drop section says "scroll for more recipes" - yet they won't load any more and won't scroll further.

    How do you overcome this?
    duonyte
    Fri Jul 12, 2013 4:01 pm
    Forum Host
    Mary, I noticed something else.The drag and drop feature has your main cookbook as a default. If you change to another cookbook, it does not populate the box - it stays blank.

    I had not used this feature before, I don't think , so I don't know how long the bug has been around. I tried it on IE8.
    Mary at Food.com
    Mon Jul 15, 2013 3:52 pm
    Food.com Staff
    I just tried in IE8 and FF22 and both are working for me.
    Mary at Food.com
    Mon Jul 15, 2013 3:55 pm
    Food.com Staff
    billm001 wrote:
    I want to drag and drop from my cookbook into meal planner. The prompt at the bottom of a handful of my listed recipes in the drag and drop section says "scroll for more recipes" - yet they won't load any more and won't scroll further.

    How do you overcome this?


    Which cookbook is it and we will be happy to look into?
    billm001
    Mon Jul 15, 2013 9:42 pm
    Newbie "Fry Cook" Poster
    its my main cookbook. I tried it all again with IE and Chrome on another machine and only got 10 recipes to load in the drag and drop screen.
    Mary at Food.com
    Wed Jul 17, 2013 1:13 pm
    Food.com Staff
    I see what you mean now and have forwarded along to the team to look into. I'll let you know what I hear back.
    Mary at Food.com
    Wed Jul 17, 2013 1:16 pm
    Food.com Staff
    Is anyone else having this issue?
    duonyte
    Wed Jul 17, 2013 1:28 pm
    Forum Host
    Mary, I tried on IE8/XP - same result. Only first 10 recipes for My Main Cookbook. I got one additional cookbook to load (4-to-Go), again only 10, and after that no other cookbook would load at all - blank space.[/i]
    Mary at Food.com
    Wed Jul 17, 2013 4:11 pm
    Food.com Staff
    Thanks, Duonyte! I've added your notes to the others to help the team diagnose.
    krstee
    Mon Aug 12, 2013 3:05 pm
    Newbie "Fry Cook" Poster
    I am having very similar issues as the original poster described. I am on a Mac, using Chrome. We don't have any PC's in the house, so I can't try IE. I haven't yet tried FF, so that will be my next approach. I am trying to create a month's worth of menus, and it's frustrating knowing that I have saved recipes in my cookbooks that I can not access.
    Mary at Food.com
    Tue Aug 13, 2013 10:53 am
    Food.com Staff
    Thanks! This is still an issue but the team is aware
    billm001
    Thu Aug 15, 2013 7:13 pm
    Newbie "Fry Cook" Poster
    Any update? Its still not working.
    Brooklyn cook
    Mon Aug 19, 2013 11:38 am
    Newbie "Fry Cook" Poster
    I'm having the same issue, both in Chrome and in IE. Running Windows 8..
    billm001
    Mon Aug 19, 2013 1:05 pm
    Newbie "Fry Cook" Poster
    It makes the who cookbook and menu planning idea non-functional. I hope they get a resolution soon before I have to look elsewhere.
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