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    You are in: Home / Community Forums / Customer Support / cant erase recipes from shopping list
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    cant erase recipes from shopping list

    bull22sj
    Sun Apr 28, 2013 7:35 am
    Newbie "Fry Cook" Poster
    Why?
    Jazz Lover
    Sun Apr 28, 2013 10:48 am
    Regular "Line Cook" Poster
    The shopping list won't work for me at all. I can't add or delete recipes, nor can I delete custom items.
    Mary at Food.com
    Mon Apr 29, 2013 10:39 am
    Food.com Staff
    Are you still having this problem? I tested this morning and didn't have trouble adding or removing ingredients and recipes.

    If you are still having problems, what browser and version are you using?
    Molly53
    Mon Apr 29, 2013 11:41 am
    Forum Host
    If you happen to be using IE8 or IE9 on your computer, make sure your compatibility view is clicked. It's been solving a myriad of problems for other members.

    Click on the image near the webaddress line that looks like a torn piece of paper.



    If you cannot see the icon, click on TOOLS, then COMPATIBILITY VIEW.


    If that does not help, please let the staff know what browser (IE, Firefox, Safari, etc) and version your machine uses. If you don't know, click on HELP (if it's not the word, then it will be a question mark icon), then scroll down to and click on ABOUT...... (in this example, it's INTERNET EXPLORER) which will tell you which version your machine uses.



    OR



    THEN



    Knowing which browser and version is a key piece of information the staff need to be able to help you solve this problem effectively.
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