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    You are in: Home / Community Forums / Customer Support / Uploaded Photo - Confirmed - Not there
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    Uploaded Photo - Confirmed - Not there

    Ambervim
    Thu Mar 07, 2013 8:49 am
    Food.com Groupie
    I uploaded a photo for Lime in De Coconut Macaroons

    Food.com sent me a message confiming it was uploaded.

    Problem is - the photo is not there.

    Please fix on let me know I need to re-upload.
    duonyte
    Thu Mar 07, 2013 9:03 am
    Forum Host
    It still has to be reviewed before being published - there have been spam uploads, alas. If you just uploaded, this is probably why it's not showing up - Kathy just hasn't reviewed it yet.
    Ambervim
    Thu Mar 07, 2013 9:32 am
    Food.com Groupie
    Then why would she send a message that my picture had been uploaded? Did you not read that part?
    duonyte
    Thu Mar 07, 2013 9:40 am
    Forum Host
    I understand that to mean that it's been uploaded to the site - it's an automatic notification. Uploaded does not mean that it's been reviewed and released for publishing to the recipe. This is what I remember was the answer when someone posted a similar question earlier.
    Ambervim
    Thu Mar 07, 2013 9:56 am
    Food.com Groupie
    It does NOT say it is automated....it clearly states it has been published (see below). If that is not so, the message should be changed or when it is sent should be changed.

    Subject: Your photo of Lime in De Coconut Macaroons has been published
    Actions: Delete Next Message >

    Thank you for your photo submission! It has been published and you can view your photo on the recipe using the link below. Your photo may have been altered to make it suitable for display on the site — however, we have kept the original in case we need to make additional sizes.

    Link to the recipe:
    http://www.food.com/recipe/lime-in-de-coconut-macaroons-495944

    Thank you for helping make Food.com a better place!
    duonyte
    Thu Mar 07, 2013 10:38 am
    Forum Host
    Well, Mary will be along soon and give you an authoritative answer.
    Mary at Food.com
    Thu Mar 07, 2013 11:36 am
    Food.com Staff
    Ok, this is strange - the photo is definitely not appearing and it is not in the queue.

    Did it go out and party without us? icon_lol.gif

    I am checking on this for you so stay tuned!
    Ambervim
    Thu Mar 07, 2013 12:45 pm
    Food.com Groupie
    Further info for you....it did appear in the new pics 4th page

    http://www.food.com/photo-finder/all?sd=03/06/2013&pn=4

    I assume you are aware that the counts on the landing page are not and have not been working. I just got tired of reporting it. I just click through even though it shows 0 (zero).
    Mary at Food.com
    Fri Mar 08, 2013 10:58 am
    Food.com Staff
    There was a caching issue, so the photo should now be appearing on your recipe page. Sorry about that!

    Yes, we are aware of the counts showing 0 and the team is looking into it. Thanks!
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