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    You are in: Home / Community Forums / Customer Support / Detailed Nutrition Values
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    Detailed Nutrition Values

    Wed Feb 06, 2013 2:06 pm Groupie
    I use this feature A LOT but have been getting error 404's every time for the past several days now.....I think I saw an earlier post about intermittent problems with this....any idea when this will be corrected?
    Mary at
    Wed Feb 06, 2013 3:42 pm Staff
    Is this on a particular recipe or all? Also, what browser and version are you using? Try emptying your cache and deleting your cookies. Then exit internet and come back in and type our URL directly into the address field - do not use a "favorites" or "book mark."
    Wed Feb 06, 2013 5:14 pm
    Forum Host
    Mary, I posted about this last week also.

    Clearing cache, etc. seems to have no effect. It just is not consistent, but it is persistent and more than intermittent.
    Wed Feb 06, 2013 5:41 pm Groupie
    I did and still get the error.....

    Firefox 17.0.1

    ETA....ok, on a small random sampling of 8 recipes new and old, 4 of mine and 4 of other chefs, I find that I can see the values on my recipes and I get the error when I check them on recipes that are not mine....if that helps...
    Mary at
    Wed Feb 06, 2013 6:09 pm Staff
    I did report this last week. Sorry about that! My mind must be slipping. Is it Fri. yet?! Apparently I am just going through the motions. My bad.

    The team is aware and working on. Thanks!

    Last edited by Mary at on Thu Feb 07, 2013 10:09 am, edited 1 time in total
    Wed Feb 06, 2013 8:31 pm Groupie
    I've gotten the same error on six different recipes in three different browsers (IE, Chrome, Firefox).
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