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    You are in: Home / Community Forums / Customer Support / Problems on iPhone
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    Problems on iPhone

    DrGaellon
    Mon Sep 17, 2012 7:35 am
    Food.com Groupie
    When viewing pages on my iPhone, I often get screens that look like this (click for larger):

    This happens on any page that isn't the front. If I refresh several times (sometimes as few as three, often as many as 12), it eventually "grabs" and shows the page properly. Any thoughts/comments?
    Mary at Food.com
    Mon Sep 17, 2012 1:30 pm
    Food.com Staff
    Wow - I can't make the site do that on my iPhone icon_eek.gif

    You mentioned that the home page didn't do that - so, it is any other page you try to access on the site? Have you tried using WiFi or just 3G/4G?
    DrGaellon
    Mon Sep 17, 2012 2:34 pm
    Food.com Groupie
    It seems to be somewhat inconsistent, but it's definitely a 3G/4G problem. I can't reproduce it on Wi-Fi.
    Mary at Food.com
    Tue Sep 18, 2012 11:09 am
    Food.com Staff
    I have made a note of this to keep an eye on - it seems like a connectivity issue. I tried it in 3G and WiFi and did not have a problem. I'll continue testing, though.
    nemokitty
    Sun Sep 23, 2012 2:46 pm
    Food.com Groupie
    I also had that same problem using 4G. It works fine with WiFi. Just found out this weekend when we went to a hotel and didn't want to pay for WiFi so I just used the 4G. I could bring up the home page and recipes and it looked normal but when I went to the forums, it looked just like the garble in the first post.
    threeovens
    Fri Sep 28, 2012 5:58 pm
    Food.com Groupie
    It happens on Android also.
    breezermom
    Fri Sep 28, 2012 11:44 pm
    Food.com Groupie
    It happens often to me too. Very frustrating. Have to close my browser and reopen the site. I've found it happens on wifi and 3G on the iphone.
    Mary at Food.com
    Mon Oct 01, 2012 10:40 am
    Food.com Staff
    What software version do you have?
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