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    You are in: Home / Community Forums / Customer Support / Sending email
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    Sending email

    Sun Aug 19, 2012 8:46 pm Groupie
    I have tried several times to email a recipe & haven't yet been successful - what am I doing wrong?
    Sun Aug 19, 2012 9:12 pm
    Forum Host
    Are you sure that it did not go through? The message that it was successful is a bit obscure and the captcha reappears, making it seem at first glance that it did not go through. for more info
    Mary at
    Mon Aug 20, 2012 10:07 am Staff
    Joy, please let us know if you are still having problems with this.
    Wed Sep 05, 2012 2:50 pm
    Newbie "Fry Cook" Poster
    The captcha is unreadable. The first word is partly hidden! Help!
    Mary at
    Wed Sep 05, 2012 3:18 pm Staff
    We are aware the Captcha can be a little hard to read and have requested the feature be more legible. In the interim, there is an option there for you to get a new word. To the right of the box where you type the words are three little icons. The top one is of two arrows making a circle. Click it to Get a New Challenge aka new words. The second is a picture of a megaphone to Get an Audio Challenge. And the circle with the question mark is for Help.

    We also know it's hard to tell when the email has been sent because the page just refreshes, kind of implying you need to submit again. But, underneath the captcha in bold it will advise when it has been sent. It will say, Your message was successfully sent. You may go back to the page you were on or you may send e-mail to another friend(s). This has also been reported to be more apparent. If you get this message and your friend is still not receiving, have them check their SPAM/JUNK folder.

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